| |
Randy Wilcox
Owner/Founder
Randy Wilcox is a graduate of Marshall University with a concentration in business and psychology. He then moved on to work in sales with the Xerox Corporation until founding the information technology firm SARCOM in 1983. SARCOM began with four employees, and by 1999 had grown to a $1 billion business. In the past, Mr. Wilcox has been awarded the Columbus and Ohio Small Business Person of the Year. Mr. Wilcox is a member of the World Presidents Organization, as well as a former board member for the Columbus Chamber of Commerce. When not working, Mr. Wilcox enjoys playing golf, traveling, and skiing. |
| |
Leslie Nannen
Account Manager
Leslie Nannen is a graduate of Southern Methodist University with a dual BBA in Marketing and Computer Science. Leslie has over 20 years of experience in the hospitality industry, holding General Manager and Director of Sales and Marketing positions at various hotels around the country. Recently, Leslie received her Certified Meeting Professional designation through the Convention Industry Council. In her spare time Leslie volunteers for various organizations including the annual “Race for the Cure”. She also enjoys swimming, walking her dogs, and spending time with her family. |
| |
Kevin Bryant
Operations Manager
Kevin Bryant began his career in the Navy for six years as an electronic technician. For the past several years Kevin has been involved with the operational side of Quest. Kevin first came to Quest as the Assistant Operations Manager; he then moved on as the Audio Visual & I.T. Manager and now acts as the Operations Manager. Most recently, Kevin played an important role in the move to recycle here at Quest. During his free time Kevin enjoys motorcycle riding and attending his daughter’s dance and art events. |
| |
Aaron Snyder
Assistant Operations Manager
Aaron Snyder came to the Quest team in 2006 from the radio industry. He picked up the mantle of Assistant Operations Manager shortly after arriving at Quest and has held the position ever since. He is responsible for ensuring that operations run smoothly in the afternoon as well as preparing the facility for the next day’s business.
In his spare time Aaron is an active pilot, and the owner of an aerial photography company. He also maintains his radio roots by working with other radio personalities developing a web based show as well as performing voice work for local and national production companies. |
| |
Tyronn Saunders
Customer Service Representative
Tyronn Saunders joined Team Quest three years ago as part of the night set up crew, and soon after made the transition to the day shift. Originally from Columbus, Tyronn is a graduate of Brookhaven High School, and a student at Devry University majoring in Business Administration. Tyronn’s customer service skills are a great addition to our team. When not working, Tyronn enjoys watching sports and listening to music. |
| |
Erin Thomas
Event Coordinator
A native of Hawaii, Erin Thomas has 20 years of experience in the hospitality industry, working at various hotels in Hawaii, California, and Ohio. Erin has held a number of positions in the industry, most notably the Director of Sales of AmeriSuites in Columbus before joining the Quest team 5 years ago. Erin is an active member of the Ohio Society of Association Executives, and volunteers her time with the Salvation Army. In her spare time Erin enjoys movies, concerts, and attending community festivals and events. |
| |
Tracy Zglinicki
Event Coordinator
After taking some time off to raise her family, Tracy Zglinicki came to Quest in December of 2006. Originally from Buffalo, New York, Tracy graduated magna cum laude from the State University of New York at Buffalo. She has over ten years of experience in the hospitality industry. Her most notable career accomplishment was being the recipient of the Manager of the Year Award from the Buffalo/Niagara Marriott in 1996. Tracy’s philosophy focuses on attention to detail and the overall customer experience. When she is not at Quest, Tracy enjoys spending time with her family; going to the theater; and traveling. She has also become a wine enthusiast. |
| |
Josie Watt
Front Desk Attendant
Josie Watt was born and raised in Columbus, Ohio and a graduate of Bishop Watterson High School in Clintonville. Josie went on to become owner and operator of the Columbus Plumbing Company for a number of years. Following retirement Josie decided to get back in the work force and joined the Quest team in 2005. Josie has superb customer service skills, and is an exceptionally personable individual. Josie is the mother of four children and 10 grandchildren. In her spare time Josie enjoys riding her Harley, traveling, dancing, cooking, and snow skiing. |
| |
Susan Overby
Accounting/HR Manager
Susan Overby is originally from Atlanta, Georgia. Prior to relocating to Ohio in 2005, Susan spent 15 years as a Kentucky resident. Susan attended Paducah Community College in Kentucky as well as Georgia State University, where she studied accounting. Susan has held various positions in the accounting field during her 25 year career in the industry. Susan has been a fantastic addition to team Quest, who has brought her great sense of leadership and southern hospitality to our company. In her spare time Susan enjoys shopping, gardening, traveling, reading, and entertaining Family and Friends. |
